Session 1

Introduction Become Unstoppable

In this session, you will learn how to:

• Identify your special talents and abilities for business success
• The Four ways to change your life
• Allocate your time more effectively
• Apply zero-based thinking to every part of your business and personal life
• Form a mastermind with the people in your group
• Identify what you want in every area by using the quick list method

Session 2:

Offer An Extraordinary Product or Service

In this session you will learn how to develop, produce and offer a high-quality product.

• Identify the key determinants of growth and profitability in your business
• Identify your most valuable business asset
• Measure your present and future success
• Identify the skills, abilities and knowledge and capabilities that you will need in the future
• Determine exactly what you sell – defined in your customers’ terms
• Decide upon your area of excellence Join the top 10 percent in your field

Session 3:

Create An Unforgettable Customer Experience

In this session, you will learn how to:

• Get your customers to come back to you over and over again
• Make every customer happier than your competition
• Build and maintain customer loyalty
• Generate repeat business from happy customers
• Implement the four levels of customer satisfaction
• Install specific measures for business success
• Increase levels of customer satisfaction
• Get prospects to buy from you rather than from your competitors
• Ask the ultimate question in all of your customer interactions
• Implement a word of mouth or referral process in your business
• Take excellent care of every customer

Session 4

Design an outstanding Business Plan

In this session, you will learn how to plan and organize every detail of your business.

• Become better at the most important work you do
• Three thinking skills that give you and advantage over your competition
• Join the top 20 percent of businesses in your industry
• Ask and answer the most important questions in business planning
• Analyse in your market before you launch your product
• Determine the problems or needs that your company is designed to solve or satisfy
• Create a sustainable business model
• Conduct a competitive analysis before beginning business
• Determine your unique added value in the market place
• Project your financial requirements into the future
• Design a great business plan based on this information

Session 5

Create an Exceptional Marketing Plan

In this session, you will learn how to:

• Attract more and better prospects to your business
• Decide the best products to sell and how to sell them
• Position yourself against your competition
• Apply the four principles of marketing strategy
• Specialize in a specific product or service areas
• Develop competitive advantage that makes you superior in your market
• Design a great marketing plan
• Become the only choice for what you sell in your market
• Analyse the seven elements in your marketing mix
• Determine what you sell in terms of what benefits to your customers
• Adopt the correct pricing strategies for your market
• Choose where and how to offer your products in your market
• Position yourself as the most desirable company in your industry

Session 6

Perfect an ideal Sales Process

In this session, you will learn how to

• Sell your product and or service and get immediate payment.
• Create and keep a steady stream of customers
• Consistently convert prospects into customers
• Create a great buying experience
• Generate recommendations and referrals from happy customers
• Prospect more effectively in any market
• Give more persuasive presentations of your product or service
• Close the sale and get the customer to take action
• Develop a golden chain of referrals and recommendations from happy customers